Employee accounts
Get help signing in, restoring access, or reporting a lost or stolen device.
How can we help?
BlueBuzzer Voice is a private communications app for authorized company team members. Choose a topic to get started.
Incoming calls
Check connectivity, app registration, and assigned extension availability.
Private voicemail
Learn how to play, remove, and manage messages for your authorized mailbox.
Extension assignments
Ask an administrator to verify or update the extensions assigned to your account.
Call activity
Review recent call events and check call status in your employee workspace.
Device settings
Get assistance with iOS or Android app permissions and incoming-call setup.
Talk to employee support
Having trouble receiving calls or accessing your account? Our team can help review your employee setup and route your request to the right administrator.
When writing in, include your assigned extension, iOS/Android device type, and a short description of the issue. Never send a password, verification code, access token, or voicemail recording.
BlueBuzzer Voice supportvoice@bluebuzzer.com
For authorized employees and administrators.
Create an email request →Not receiving incoming calls?
Try these checks before contacting support.
Check your connection
Verify Wi-Fi or cellular internet access, and confirm your phone is not offline.
Open Voice settings
Confirm your employee session is active and the device is registered for incoming calls.
Contact your administrator
Ask support to verify your extension assignment and device authorization if calls still fail.
Frequently asked questions
Quick answers for common BlueBuzzer Voice questions.
Who can use BlueBuzzer Voice?
The app is intended only for authorized BlueBuzzer employees and approved personnel. Company-issued credentials are required; there is no public registration.
How do I activate incoming calls?
Sign in with your employee account, verify your assigned extension, and complete device registration in Voice settings. If your device is not authorized, contact your administrator.
Will I receive calls while my phone is locked?
Supported iOS and Android devices can receive incoming calls while the app is in the background or the screen is locked, subject to device settings and network connectivity. Manually force-quitting an app may affect background delivery.
Where can I find my voicemail?
Open the Voicemail tab. You can access only the extension mailboxes granted to your employee account. Your organization may archive older messages under its retention policy.
How do I remove a voicemail?
Choose Delete on a message in your assigned mailbox and confirm. Removing it from the active inbox does not necessarily permanently erase the retained recording.
Can I make outgoing calls?
Outgoing calling through the app dialer is disabled in this release. The current deployment supports authorized incoming company calls and voicemail.
What should I do if my phone is lost or stolen?
Contact employee support immediately so an administrator can review your account and revoke the affected device registration.
Is BlueBuzzer Voice available in Spanish?
Yes. The employee app supports English and Spanish interface options.
🔒 Private by design
Company account access and extension-based permissions protect employee features and leadership voicemail. Only authorized staff should sign in.
⚠ Emergency calls
BlueBuzzer Voice does not support emergency calling, including 911. Use your device's regular phone service or your local emergency number.